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Return Policy

Eligibility for Returns

  • Items must be unworn and unwashed, except for trying them on.
  • Returns must be initiated within 30 days of the delivery date.
  • Please note that “special orders” typically size 4T, 2XL, and 3XL, or items marked “Special Order: Delivered in 14 days” are NOT eligible to return. If there are any questions regarding sizing, please contact us first.

 

Return Process

  • Fill out the return form so we know to expect your return;
  • Once we receive your return, we do a quick check to make sure it has not been laundered and does not show signs of wear.
  • Once items are checked, a refund is immediately issued. Refunds are usually reflected onto the original payment method within 3-7 business days.

 

Local Returns (Albuquerque Area)

  • Bring the item(s) back to our location

 

Out-of-State Returns

  • Customers are responsible for shipping the item(s) back to us.
  • We recommend using a trackable shipping method to ensure your return is received.

 

Refunds and Exchanges

  • We do not offer exchanges.
  • Refunds will be issued once the returned item(s) are received.
  • You can then place a new order for any desired items.

 

Additional Information

We reserve the right to refuse a return if the items show signs of wear or has been laundered.

Return Form

Return form

For any questions or further assistance, please Contact us

Price ringe

Price Range - slider
$ 10 — $ 100

Category

Categories

Size

Sizes

Brand

Brands

Fabric type

Fabric Type

Price ringe

Price Range - slider
$ 10 — $ 100

Category

Categories

Size

Sizes

Brand

Brands

Fabric type

Fabric Type

Thank you for a fantastic year!

We express our gratitude to the incredible Explore Academy staff and parents who chose us for their uniform needs. As we wrap up the year, our ordering system is now closed. We appreciate your support and look forward to serving you again in the coming year.

Exciting News: In preparation for the upcoming year, we’re implementing changes to speed up our turnaround times and give an overall better experience.

We will resume taking orders starting January 2nd. Wishing you a joyful holiday season and a wonderful New Year!

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